Terms & Conditions of Sale

TERMS AND CONDITIONS

  1. INFORMATION ABOUT US

1.1 Julia Pharo Jewellery is a trading style of Woodbridge Productions Ltd. (“we/us/our”).
1.2 We are registered in England & Wales under company number 2328221 and have our registered office at The Manor, Main Street, Grove, Wantage, OX12 7JJ. Our studio is located in Hatton Garden, London.
1.3 The website www.JuliaPharo.com (“website”) is owned and operated by Woodbridge Productions Ltd.

2. WEBSITE ACCESS TERMS OF USE & PRIVACY

2.1 This page (and other resources detailed on it) state the terms under which you may access and make use of our website, whether as a guest or a registered user. Please read these Terms of Use carefully before you start to use our website.
2.2 By interacting with and/or using our website, you indicate your acceptance of these Terms of Use and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from using our website.
2.3 Access to our website is permitted on a temporary basis only. We reserve the right to withdraw or amend the service we provide on our website at any time and without notice. We will not be liable if, for any reason, our website is unavailable at any time or for any reason.
2.4 Some areas of our website may be accessible to registered users only. If you opt to create, or if we provide you with, a user identification name, password or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it to any third party.
2.5  Our Privacy Policy (including details of our use of cookies) sets out information about how we obtain and use your personal data and your rights relating to that retention and use. You may view our Privacy Policy here. By using our website or providing us with your information, you consent to such processing and you warrant that all data provided by you is accurate.

3. TERMS AND CONDITIONS OF SUPPLY

3.1 This page (together with the documents referred to on it) tells you the Terms and Conditions (“Terms”) on which Julia Pharo Jewellery supply any of the products (“Products”) listed on and sold through our website, by telephone, within our print publications or by any other distance selling mechanism (“Distance Sales”) when sold to a personal customer under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“Regulations”).
3.2 These Terms do not apply to On-Premises Sales (purchases made, or orders placed, in person by a customer at our studio or at our live events). A copy of our On-Premises Terms and Conditions of Supply may be found on the reverse of your Sales Receipt or you may ask for a copy of these Terms when you visit us in person.
3.3 These Terms exclude the sale of Products to businesses or corporate entities. Should you wish to contract with us as a business entity (rather than as a personal customer) please contact us to request our Corporate Sales Terms and Conditions of Supply prior to placing your order.
3.4 Please read these Terms carefully and make sure that you understand them before ordering any Products from our website or other Distance Sales mechanism. By continuing to use our website, or making a purchase using a Distance Sales mechanism, you consent to the application of these Terms. You should print a copy of these Terms for future reference.
3.6 Please understand that if you refuse to accept our Terms, you will not be able to order any Products from our website.

4. SERVICED COUNTRIES

4.1 Our website is only intended for use by people resident in the countries listed on this page (“Serviced Countries”). We do not accept orders from individuals outside those countries.
4.2 Where orders are inadvertently accepted from outside those Serviced Countries, we reserve the right to cancel the order without liability to the Customer. The Customer will receive a full refund for any payment made, subject, at our discretion, to our withholding our reasonable costs and always pursuant to Clause 7.4.
4.3 Some restrictions may be placed on the extent to which we accept orders from specific countries.
4.4 Julia Pharo Jewellery delivers overseas to the following Serviced Countries:
Europe:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
USA, Canada, Far East:
USA, Canada, Hong Kong, Japan, Malaysia, Singapore
Rest of World:
Australia, Bahrain, Israel, New Zealand, Qatar, Saudi Arabia, United Arab Emirates
In the event that you are in a country which is not listed above, please contact us as we may still be willing to deliver to you, at our discretion.
4.5 Please note that even in Serviced Countries, there may be specific exclusions or restrictions relating to individual Products dependent on the country of export/import.
4.6 Whilst we make every effort to deliver orders to the requirements and expectations of our customers, we cannot be held responsible for any shipment delays (including, but not limited to, delays in Customs clearance) once the Product has been dispatched.
4.7 We reserve the right to decline to accept any order without reason.

5. YOUR STATUS

5.1 By placing an order through our website, you warrant that:
(a) you are legally capable of entering into binding contracts; and
(b) you are placing your order as a personal customer not as a business or corporate entity;
(c) you are at least 18 years old;
(d) you are resident in one of the Serviced Countries; and
(e) you are accessing our website from that country;
(f) there are no trade embargoes or restrictions within that country which would prevent your import of the Product.

6. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

6.1 After placing an order through the website, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product.
6.2 All orders are subject to acceptance by us and we will confirm such acceptance by sending you a subsequent email confirming that your order has been accepted (“Order Confirmation Email”). This process also applies where orders are placed by telephone or other Distance Sales mechanisms. The contract between us (“Contract”) will only be formed when we send you the Order Confirmation Email.
6.3 The Contract will relate only to the Products listed in our Order Confirmation Email. We will not be obliged to supply any other Products which may have been part of your original order but not listed in our Order Confirmation Email. Where we are subsequently able to confirm the acceptance of further Product(s) in your original order, notification will be sent to you via a separate Order Confirmation Email.
6.4 Julia Pharo Jewellery has in place a policy of ethical sourcing of stones and precious metals for our Products.
However some countries have embargoes relating to the ban of certain stones or raw materials (such as Burmese rubies imported into the United States of America).
In certain circumstances a Product may not be returned to Julia Pharo Jewellery due to similar embargoes by the EU or UK.
It is your responsibility to ensure that the Product you are buying does not breach the rules applicable in the country to which the Product is shipped, thereby preventing us from supplying the Product to you (and potentially incurring costs if the Product is returned to us from the border) and that, if required, the Product is capable of return to us in the UK as we are unable to provide any refund to you without the return of the Product to us.
If you have any doubts or queries, you should contact us for further information and see Clause 7 regarding your Consumer Cancellation Rights in such circumstances.

7. YOUR CANCELLATION RIGHTS

7.1 Once we have accepted your order, you have a statutory right under the Regulations to cancel your order for any reason and receive a full refund up to 14 days following delivery, starting from the day after you receive the Product. In the case of Products listed in Clause 7.5, you do not have the legal right to cancel your Contract under any circumstances.
7.2 You will receive a full refund of the purchase price paid for the Products in accordance with our Returns, Replacements and Refunds Policy (set out in Clause 11). Your statutory right to cancel a Contract starts from the date of the Order Confirmation Email and ends 14 days following delivery, starting from the day after you receive the Products. Where the Products are dispatched in stages, you have the right to cancel your order up to 14 days from the date you receive the last delivery.
7.3 To cancel a Contract, you must inform us of the cancellation within the time period stated above. We have also provided a cancellation form for your use, although you need not use the cancellation form provided. If you use the cancellation form provided, we will acknowledge receipt of your cancellation in writing. You may also email us at: contact[at]juliapharo.com
7.4 If the Product has been delivered to you, to expedite the processing of your return for exchange or refund, please contact us to obtain a Returns Authorisation Number prior to returning the Product to us. You do not need to have a Returns Authorisation Number to exercise your right to return the Product to us under the Regulations but this will, in most instances, expedite processing of your return. You may also email us at contact[at]juliapharo.com
7.5 Under the Regulations, you do not have the right to cancel a Contract for the supply of Products in the following categories:
(a) Bespoke Commissions of any kind;
(b) Products we have agreed to supply to you in non-standard sizing (a size not offered as a standard option on our website or in our print publications);
(c) Personalised Products, for example (but not limited to) those that have personalised engraving or feature specific and additional textures or effects you have personally selected during the ordering process.
7.6  Details of your statutory right of cancellation, and an explanation of how to exercise it, are provided in the Dispatch Confirmation. This provision is in addition to and does not affect your other statutory rights as a consumer under the Regulations or under any other English or applicable European law or regulation for the protection of the customer. Clause 25.2 provides an alternative method of resolving any dispute you may have with us, which we are unable to fully resolve ourselves.

8. AVAILABILITY AND DELIVERY

8.1 Please note many of the Products listed on our website and in our print publications are made to order and are not available for immediate dispatch. Availability and delivery lead-time for each piece will be detailed in the individual Product listing. Should you wish to confirm the availability or lead-time for a specific item prior to placing your order, please contact us.
8.2 If you intend to visit us at our studio or at one of our live events to view a particular Product, we would advise that you contact us to confirm the availability of the Product you are considering purchasing. We will then endeavour to arrange to have the Product available for viewing and sale purposes.
8.3 Whilst we make every effort to give you an accurate photographic impression of our Products on our website, in our print publications and in our video productions, please note that images may not be to scale and colours shown are as accurate as internet and photographic technology reasonably allows.
8.4 Your order will be fulfilled by the delivery date set out in the Order Confirmation Email or, if no delivery date is specified, then within 45 days of the date of the Order Confirmation Email, unless there are exceptional circumstances.
8.5 It is your sole responsibility, when placing your order, to enter the full and correct recipient name and address to which you wish your order sent and to ensure these details have been accurately replicated on the Order Confirmation Email we send to you. If you need to update or correct shipping details for your order, please contact us prior to the dispatch date. Alteration of your delivery address cannot be made once your order has been dispatched.

9. RISK AND TITLE

9.1 The Products will be your responsibility from the time of delivery.
9.2 Whilst we make every effort to deliver orders to the requirements and expectations of our customers, we cannot be held responsible for any shipment delays (including, but not limited to, delays in Customs clearance) once the Product has been dispatched.
9.3 You will be solely responsible ensuring that the Product is not the subject of a trade embargo of the country to which it is shipped and for the payment of any such import duties, taxes, and any brokerage handling/disbursement/storage fees as may be levied.
9.4 Products returned to us for refund, replacement or exchange will remain your responsibility until received and signed for by us.
9.5 We sell Products and issue refunds in UK Pound Sterling (“GBP”).  If you purchase from outside the UK, currency fluctuations and bank card charges may make a difference to the amount debited from your bank card. Refunds will be made by us to the original funding source and you are responsible for any shortfall as a result of currency fluctuations where the original funding source is held in a currency other than GBP.

10. PRICE AND PAYMENT

10.1 The price of the Products and our delivery charges will be as quoted on our website and in our print publications from time to time, except in cases of obvious error.
Please note that prices in our print publications are believed correct at the time of publication and we reserve the right to amend these without prior notification.
10.2 All of our Product prices are in UK Pound Sterling (GBP). You will be billed in GBP and if you purchase from outside the UK, currency fluctuations and bank card charges may make a difference to the amount debited from your bank card.
10.3 Product prices on our website and in other Distance Sales mechanisms are shown inclusive of United Kingdom Value Added Tax (VAT).
Any changes to the rate of VAT will be updated automatically on our website. However, in the case of our print publications and other Distance Sales mechanisms , if the VAT rate changes between the date of publication and the date we issue your Order Confirmation Email, we will need to amend the VAT you pay to reflect the change in VAT rate, unless you have already paid for the Product in full before the change in VAT takes effect.
10.4 Products exported to countries outside the EU VAT Zone will have the VAT element removed from the order total during the checkout process on our website. Please see Clause 15 for important information regarding your liability for Import Duties, Taxes and Brokerage Fees for orders shipped outside the United Kingdom.
10.5 Product prices and delivery charges are liable to change at any time, but, save for Clause 10.7, changes will not affect orders in respect of which we have already sent you an Order Confirmation Email.
10.6 Our website contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our website may be incorrectly priced.
We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will refund the difference in price to you prior to sending the Order Confirmation Email to you.
If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before accepting your order for the Product at the correct price, or reject your order and notify you that we are rejecting it.
10.7 If the Product pricing error is obvious and unmistakeable and could have reasonably been recognised by the average customer as an error, we do not have to provide the Products to you at the incorrect (lower) price even where we have provided an Order Confirmation Email.
10.8 Payment for all Products on our website can be made by either credit/debit card. For Products in excess of a certain value and at our discretion, payment may be made by bank transfer. International bank transfers must be made in GBP to ensure we receive cleared funds totalling the full quoted GBP amount of your order. All costs/charges in relation to any bank transfer must be made to the remitting bank. Please contact us should you wish to pay by bank transfer.
10.9 Should you cancel your order (see Clause 7), should you request a refund (see Clause 11), or should we be unable to accept your order for any reason, we will usually return monies taken to the original funding source from which they came. We will not be liable to you for any fluctuation in currency exchange rates. We sell and issue refunds in GBP and you are responsible for any shortfall as a result of currency fluctuations where the original funding source is held in currency other than GBP.

11. Our Returns, Replacement and Refunds Policy

11.1 Once we have accepted your order, you have a statutory right under the Regulations to cancel your order for any reason and receive a full refund or replacement of the Product up to 14 days following delivery, starting from the day after you receive the Product. In the case of Products listed in Clause 11.2, you do not have the legal right to cancel your Contract under any circumstances.
11.2 You do not have the legal right to cancel a Contract or request a refund or replacement for the supply of Products in the following categories:
(a) Bespoke Commissions of any kind;
(b) Products we have agreed to supply to you in non-standard sizing (a size not offered as a standard option on our website, in our print publications or via other Distance Sales mechanisms);
(c) Personalised Products, for example (but not limited to) those that have personalised engraving or feature specific and additional textures or effects you have personally selected during the ordering process.
11.3 With exception of those Products detailed in Clause 11.2 you may return the Product to us within 14 days following receipt, requesting either a refund or replacement:
(a) if you are contracting as a consumer under the Regulations, because you have cancelled the Contract between us within the 14 day cooling-off period (see Clause 7.1). We will usually process the replacement Product or refund or due to you as soon as possible and, in any case, within 14 days of the day on which you returned the Product to us.
(b) for any other reason (for instance, because you have notified us in accordance with clause 24 that you do not agree to a change in these Terms or because you consider that the Product is defective), we will examine the returned Product and will notify you of our findings and (where applicable) confirm your refund or replacement (or our reasons why we believe you are not entitled to a refund or replacement) via email within a reasonable period of time.
11.4 Except in the case of a defective Product or Product that was received damaged, the cost of return delivery shall be payable by you.
11.5 You have a legal obligation to take reasonable care of the Product whilst it is in your possession and to ensure it is returned by you and received by us in the condition the Product was in when originally delivered to you.
11.6 When returning the Product to us, it must be packed securely to prevent damage during return shipping and be insured (at your cost) to the full purchase value of the Product against loss or damage during return shipping. See Clause 9.3 which contains important information regarding your liability for returned Product until received by us.
11.7 Please see Clause 6.4 which contains important provisions relating to the return of certain Products from overseas which contain stones or precious metals which may be the subject of UK or EU trade embargoes and which are therefore not capable of return. In such circumstances, we are unable to offer you a refund.
11.8 We may decline to provide a refund or replacement for returned Products where we reasonably find that the Product has been damaged following delivery to you.
11.9 For refunds not covered by the Regulations, where we accept that the goods are faulty, we may, at our discretion refund a proportion of the price where we find that the Product has suffered wear and tear as a result of your possession of it.
11.10 Following the return of any Product to us, we reserve the right to undertake gemmological and metallurgical tests to verify the Product has been returned as originally supplied.
Should there be any discrepancies or anomalies arising from these tests, we will advise you accordingly and reserve the right to withhold any refund payment pending the conclusion of formal investigations and, if appropriate, legal proceedings.
Such investigation may involve the use of third party testing laboratories to verify the conclusions of our initial Product tests.
Should third party tests confirm that element(s) of the returned Product differ from the specifications of the Product originally dispatched, we reserve the right to seek legal counsel and refer the matter to the relevant Law Enforcement Agencies.
In certain circumstances we will also seek to recover from you all costs incurred by us in investigating and resolving this matter.
11.11 We will usually refund any money received from you to the original funding source from which they came. We will not be liable to you for any fluctuation in currency exchange rates. We sell and issue refunds in GBP and you are responsible for any shortfall as a result of currency fluctuations where the original funding source is held in currency other than GBP.
11.12 If you wish to return a Product to us, either under the rights provided by the Regulations or if you believe the Product is damaged or is the subject of a fault, and you are relying upon your statutory rights and/or you believe that the Product is covered by our Warranty, you should not make further use of the Product. Use of the product can in circumstances outside of the Regulations lead to a reduction in the amount of refund you may be entitled to.

12. WARRANTY

12.1 We warrant to you that any Product purchased from us through our website will, on delivery and for the following 12 months, conform in all material respects with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.

13. OUR LIABILITY TO YOU UNDER THE REGULATIONS

13.1 If we fail to comply with these Terms, we may be liable under the Regulations for loss or damage you suffer that is a foreseeable result of our breach of the Terms or through our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by both you and us at the time we entered into this Contract.
13.2 We only supply the Product for domestic and private use. You agree not to use the Product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
13.3 We do not in any way exclude or limit our liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) any breach of the terms implied by section 17 of the Consumer Rights Act 2015 or section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession);
(d) any breach of the terms implied by sections 9, 10, 11, 13 and 15 of the Consumer Rights Act 2015 and sections 3 to 5 of the Supply of Goods and Services Act 1982 (description, satisfactory quality, fitness for purpose and samples)
(e) defective products under the Consumer Protection Act 1987; and
(f) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

14. IMPORT DUTY, TAXES AND BROKERAGE/HANDLING FEES

14.1 If you order Products from our website for delivery outside the UK, they may be subject to Import Duties and Taxes which are levied when the delivery reaches the specified destination as well as brokerage/handling/disbursement fees levied by the import agent or Customs authority.
14.2 We are required under International Law to accurately describe the Product ordered (including correct Commodity Code and declared value for Customs purposes) on all exports.
14.3 We make no representation and accept no liability in respect of the export or import of the Product you purchase from our website.
14.4 You will be solely responsible ensuring that the Product is not the subject of a trade embargo of the country to which it is shipped and for the payment of any such import duties, taxes, and any brokerage handling/disbursement/storage fees as may be levied. Please note that we accept no liability for, nor have any control over, these charges and cannot predict their amount. Please contact your local Customs Authority for further information before placing your order.
14.5 Please also note that you must also ensure you comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable for any breach by you of any such laws.

15. WRITTEN COMMUNICATION

15.1 Applicable laws require that some of the information or communications we send to you should be in writing. When using our website, you accept that communication with us will be mainly electronic.
15.2 We will contact you by email or provide you with information by posting notices on our site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all Contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

16. NOTICES AND COMMUNICATIONS

16.1 All written notices given by you to us must be given to Julia Pharo Jewellery, P.O. Box 78, Southall, UB2 5YH; via your reply to a valid email company address provided in email correspondence to you; by email to: contact[at]juliapharo.com; or via our website contact form.
16.2 We may give notice to you at either the email or postal address you provide to us when placing an order, or in any of the ways specified in Clause 15 (above).
16.3 Notice will be deemed received and properly served immediately when posted on our website; 24 hours after an email is sent; three days after the date of mailing of any national letter; or 10 days after the date of mailing of any international letter.
16.4 In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

17. TRANSFER OF RIGHTS AND OBLIGATIONS

17.1 We may transfer our rights and obligations under these Terms to another organisation, but that will not affect your rights or our obligations under this Contract.
17.2 You may only transfer your rights and obligations under this Contract if we agree to this in writing.

18. EVENTS OUTSIDE OUR CONTROL

18.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).
18.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
(a) strikes, lock-outs or other industrial action;
(b) retention of products by any authority including Customs;
(c) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
(e) impossibility of the use of public or private telecommunications networks;
(f) the acts, decrees, legislation, regulations or restrictions of any government; and
(g) pandemic or epidemic.
18.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

Where you are contracting as a consumer, this Clause does not affect your statutory rights.

19. WAIVER

19.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.
19.2 A waiver by us of any default will not constitute a waiver of any subsequent default.
19.3 No waiver by us of any of these Terms will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with Clause 16.

20. SEVERABILITY

20.1 If any court of recognised jurisdiction or similar competent authority decides that any of the provisions of these Terms or any provisions of a Contract are invalid, unlawful or unenforceable to any extent, the Term will, to that extent only, be severed from the remaining Terms, which will continue to be valid to the fullest extent permitted by law.

21. OUR CONTRACT WITH YOU

21.1 If you are contracting as a consumer under the Regulations, we intend to rely upon these Terms and any document expressly referred to in them in relation to the subject matter of any Contract.

22. INTELLECTUAL PROPERTY RIGHTS

22.1 We are the owner or licensee of all intellectual property rights in the material published on our website, in our print publications and video productions. These works are protected by copyright laws and treaties around the world. All such rights are reserved.
22.2 In particular, we pride ourselves on our innovative and stylish designs and go to great lengths to create products that are unique to Julia Pharo Jewellery. All of our products, product images and names of our collections and ranges are protected against copying by domestic and international law.
22.3 We reserve all our rights concerning our trademarks, copyright and design rights (whether registered or unregistered). Copying of any product in any form will be an infringement of our intellectual property rights and is strictly prohibited.
22.4 The unauthorised use of the visual or written content on our website, in our print publications or video productions for commercial or non-commercial purposes (in whole or in part) is strictly prohibited.
22.5 We utilise specialised copyright and plagiarism infringement detection technologies to rigorously protect the intellectual property rights granted to us under international law. Infringement of our rights may result in injunctive relief and legal action.

23. LINKS FROM OUR WEBSITE

23.1 Where our website contains links to other websites and resources provided by third parties these links are provided for your information only.
23.2 We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

24. OUR RIGHT TO VARY THESE TERMS

24.1 We have the right to revise and amend these Terms from time to time.
24.2 You will be subject to the Terms (as set out or referred to in these Website Terms and Conditions of Supply) in force at the time that you order Product from us, unless any change to these Terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you); or if we notify you of the change to these Terms before we send you the Order Confirmation Email (in which case we have the right to assume that you have accepted the change to the Terms and Conditions, unless you notify us to the contrary within 14 days of receipt of the Product by you).

25. LAW AND JURISDICTION

25.1 Contracts for the purchase of Products through our website and print publications (and other Distance Selling media) are deemed to be completed within the United Kingdom and therefore shall be governed by and interpreted in accordance with English Law. The Terms of this Contract (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) shall be governed and interpreted in accordance with English Law and the English Courts shall have exclusive jurisdiction in relation thereto.
25.2 Where applicable in English Law, any consumer complaint or dispute with us arising from Distance Sales which we are otherwise unable to settle may be submitted for online resolution to the European Commission Online Dispute Resolution platform. http://ec.europa.eu/consumers/odr/

26. THIRD PARTY RIGHTS

26.1 A person who is not party to these Terms and Conditions or a Contract shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.